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Baggage

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  • What is the checked bag policy?
  • Can I take televisions as luggage, how many inches are allowed?
  • Can bicycles be transported? 
  • What do you need to travel with the ashes of a relative?
  • Can I travel with boxes and tools?
  • Can I travel with lawn equipment?
  • Can I travel with food, chilis, fish, cheese, sweets?
  • Can tires and rims be classified as luggage?
  • Am I allowed to transport beer and cigarettes in my luggage?
  • Are pets allowed to travel? 
  • Are coolers allowed? 
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Information

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  • How many drivers are needed for a trip? 
  • Which terminals have overnight parking? 
  • Do we have traveler insurance? 
  • Where are the tvs located on the bus? 
  • Where are the emergency exits located? 
  • How many stops are scheduled per trip? 
  • Is food and drink provided during the trip? 
  • Are there migration checkpoints during the trip? 
  • If i travel to mexico from the usa am i required to be vaccinated? 
  • What borders do you cross? 
  • Do we have any discount for special needs travelers or passengers under 60 years old? 
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Services

1
  • What amenities does the motorcoach have? 
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Documentations

7
  • How can i follow up on the status of a loss of an object forgotten on the bus? 
  • What documents are required for minors who are US citizens in Mexico? 
  • How much does the us permit cost to Mexico? 
  • What documentation is required to travel from Mexico to the us if you have a tourist or work visa? 
  • Can i travel with an expired document? 
  • In what occasion should the permit to enter Mexico be processed? 
  • If i don’t have a passport can i travel from mexico to the us and viceversa?
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ADA

2
  • Where is the ada seating located?
  • Passengers with Disabilities
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Services

  • What amenities does the motorcoach have? 

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